Policies

Studio Usage Rights/Copyrights: The client grants Leslie Oakes Photography unrestricted usage rights and copyrights to use and publish photographs in any manner or medium. Client grants Studio permission to use images taken within this session in sample albums, marketing materials, editorial, online web presences, including but not limited to, website, social networks, blog, etc. Images may also be used in photographic competitions and for publication in which case the client will release all profits from images.

All images taken by or on behalf of Leslie Oakes Photography remain the sole property of Leslie Oakes. It is an offence to copy or reproduce any of the images. Images with limited copyright release (print release) are offered for a fee. This gives you a license to print the images but not to edit the images.

Leslie Oakes Photography has the right to revoke any personal or commercial usage licenses at any time.

Payment – 

  • Full payment of the session fee is required 7 days before the appointment.
  • Weddings require a £250 booking fee.
  • Fees for weddings are to be paid in full 28 days before the date.
  • Full payment for orders must be paid at time of order.

Payments and refunds – Paypal, cash and cheques are accepted. (A £10 fee will apply for all cheques that are returned.) If for any reason a refund is required, this will be completed within 14 days.

Cancellations – We hold a 24-hour cancellation policy (48 hours for weekend appointments). Cancellations within these time scales will be rescheduled. A fee will be charged for cancellations made without these timescales the fee will then be converted to print credit to be used within 45 days.

Scheduling – Appointments must be paid in advance to secure booking. This is non-refundable, however is fully transferrable.

Re-shoot Policy: In the event that studio is required by the client to re-shoot the session without 7 days prior notice, the client will be responsible for an additional retainer deposit to secure that date.

In the event that the weather conditions are not desirable for the shoot based on studio recommendations, the session will need to be rescheduled and the fee will be waived. Due to liability and equipment damages, this decision will be at Studio discretion.

In the event that a re shoot has been scheduled due to the nature of the client appearance in the previous session, the client is held responsible for purchasing an additional package.

Limit of Liability:  In the unlikely event that the photographer is injured or becomes too ill to photograph the session, studio will make every effort to secure a replacement photographer unless otherwise specified by the client.  If the situation should occur and a suitable replacement is not found or accepted, a re shoot will be scheduled for the next available time slot. In the unlikely event that photographs have been lost, stolen or destroyed for reasons within or beyond studio control, studio liability is limited to the return of all payments received for the portrait session.  The limit of liability for a partial loss of originals will be a prorated amount of the exposures lost based on the percentage of total number of originals.

Schedule Arrangements: Due to the nature of the session, a strict timeline will be enforced to ensure the package obligations are met. The session will start at the scheduled start time even if the client is tardy or unprepared. The session end time will remain the same. If additional time is needed, client will have the option to purchase based off the a la carte pricing menu for additional time. If you have more than one location for your session, the travel time going from destination A to destination B so forth does count towards the total amount of the session time. The same applies for outfit changes; changing from one outfit to another does count towards the total amount of the session time. The client is responsible for providing any props or outfits that are to be used within the session. Studio will not be held responsible for additional sessions needed due to forgotten items.

Additional Fees: In the event that the client specifies a certain location to be used during the shoot, the client is responsible for all location fees involved such as location access fees, parking, etc. Client is also responsible for arranging the location access and any permits/passes related to doing so.

There are additional fees for the following: added time, additional outfit changes, any products/prints/services not specified in the package purchased. Reference the a la carte pricing menu for specific pricing amounts.

Additional fees may be assessed for the adding of more than one person within this portrait session.

Print Orders – All orders are paid in full at time of purchase and orders will not be placed until paid in full. Due to the nature of the business orders cannot be refunded or exchanged. Cancellations or changes to any orders placed are not accepted and a separate order will be arranged if required.

 Underage – All under 18s must be accompanied by an adult.

Pricing – Price list are available on request. Price lists may be emailed if not readily available.

Studio – Clients are responsible for their children in the studio. Leslie Oakes Photography may charge for any equipment damaged during the session and has the right to stop a session if there is the threat of equipment being damaged. Leslie Oakes can only photograph what is available during the scheduled appointment. Coverage may be limited if subjects are not willing to be photographed. This may include siblings not being photographed together. This is out with the control of Leslie Oakes Photography. Leslie Oakes Photography is not held responsible for behavior of parties involved with the shoot. With the exception of studio personnel. If the desired outcome of your session is jeopardized by the behaviors of parties involved (with the exception of studio personnel) Leslie Oakes Photography cannot be held responsible.

*If you require a copy of the studio policies for your records, an email will be sent on request.